Freedman, Lawrence

Abstract
Crisis management is the most demanding form of diplomacy. So far neither Russia nor the US and its European allies have handled it particularly well.
Half a century ago, after the conflicts over Berlin and Cuba, a new term of art came into vogue: ‘crisis management’. American Secretary of Defense Robert McNamara was even quoted as saying that crisis management had taken over from strategy.A small literature came to be devoted to the subject. In a number of respects, the term and the key themes it invoked were behind much of the debate on security policy for the remainder of the Cold War.
The term ‘crisis’ comes from a Greek word indicating choice or decision, and came to refer to the turning point in a disease. The crisis was the moment when the fever reached a peak and the patient was either going to get a lot worse or a lot better. It is the moment usually marked in TV dramas by delirious patients, caring nurses, anxious relatives and lots of patting down of sweating foreheads with cold sponges. The idea of an international crisis has the same sense of stress and urgency. It means a conflict has come to a head, normally because one side has taken a bold but provocative initiative. At the moment of crisis, some big, long-standing conflict is about to be resolved, either through last-minute diplomacy or by force. The drama comes from a deadline, perhaps reinforced by an ultimatum, and intense media attention. On the news channels, the moment is usually marked by late nights in the corridors of power, emergency summits and tense United Nations Security Council meetings, while staying on the alert for military mobilisations and movements. Leaders of major powers would be expected to show that they had the temperament and character for a crisis. A steely resolve and calm judgement would be at a premium. This was the point of Hillary Clinton’s famous challenge to candidate Barack Obama in 2008 as to how he would cope when ‘it’s 3 a.m. and your children are safe and asleep. But there’s a phone in the White House and its ringing. Something’s happening in the world.’
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